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Tag
Support
8 articles tagged Support, newest first.
Veeam Support Cases: When Six Months Is Too Long
A six month backup support case is too long when the unresolved problem keeps breaking normal protection workflows.
80% Install Failures, No Answer From Support: A Major Release Gamble
When installs fail 80% of the time and support has no answer, a major release stops feeling like progress and turns into an operational gamble.
We're Done With Veeam: When IT Loyalty Turns Into Burnout
Recurring Veeam S3 backup failures and slow support push some IT teams to burnout. Why opinions split, and how Cohesity, Rubrik, Nakivo and Druva fit in.
No Price, Just Silence: How Support Delays Push Customers Away
A small non-profit waited months for a socket to VUL licensing quote with renewal 30 days away, and the thread shows how that silence erodes trust.
Why Small Customers Are Losing Trust in Enterprise Support
A small non-profit waited months for a VUL licensing quote. Why slow answers and opaque pricing hit small customers hardest and erode trust in the vendor.
VMware's End of Support Clock Is Starting to Read Like a Ransom Note
March arguments over vSphere 8 support timelines show VMware customers being forced into long-term bets on a vendor they no longer fully trust.
What Happens When Your VMware vSphere License Expires
A March thread on expired vSphere 7 Essentials Plus support: frozen builds, patch access worries, costly extended support and why admins plan exits.
Is Proxmox Support Worth It? What Real Users Say
Real user reports on paid Proxmox support: 36-node bug hunts, CET support hours, Gold Partners for other time zones, and who should buy a subscription.